Privacy Policy
Effective Date: Aug 30, 2026
Starplex Auto Glass, operated by Kartoxa LLC, respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information when you contact us or use our website:
- Name
- Phone number
- Email address
- Vehicle information
- Service request details
- Browser and device information
How We Use Information
We use collected information to:
- Provide customer support
- Respond to service requests
- Send appointment and service-related messages
- Improve our website and services
- Send promotional communications where permitted
SMS Privacy
We use the information you provide to send and respond to your text messages. This includes sharing it with platform providers, phone carriers, and other vendors who help us deliver those messages. We may also disclose information to satisfy legal, regulatory, or governmental requests, to avoid liability, or to protect our rights or property.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our SMS Terms and Conditions for details about our text messaging program.
Cookies and analytics
We use cookies and similar technologies. You can accept or reject optional cookies in the banner on this site, or later through Cookie preferences in the footer.
We group them as follows:
- Necessary. Required to run the site. This includes remembering your cookie choice. These stay on whether you accept or reject optional cookies.
- Analytics and advertising. Google Tag Manager may load Google Analytics, advertising tags, and similar tools so we can measure visits and run ads. These load only if you accept.
- Call tracking. CallRail may replace the phone numbers on the page so we can see which ads led to a call. This loads for every visitor. Rejecting optional cookies does not turn it off.
We do not sell your personal information, and we do not share mobile opt-in data with third parties for their marketing. Rejecting optional cookies does not block quotes, calls, or scheduling.
Data Security
We implement reasonable security measures designed to protect submitted information.
Third-Party Services
We may use third-party providers for website hosting, analytics, communication services, or operational support.
Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information where applicable by law.
Contact Information
Starplex Auto Glass
Operated by Kartoxa LLC
1365 Haines St, Jacksonville, FL 32206
Email: support@starplexautoglass.com
Website: https://starplexautoglass.com