Terms and Conditions

Effective Date: Aug 25, 2026

Welcome to Starplex Auto Glass (“Company,” “we,” “our,” or “us”), operated by Kartoxa LLC. These Terms and Conditions (“Terms”) govern your use of our website located at https://starplexautoglass.com and any services provided through the website.

By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use this website.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website or related systems
• Interfere with the operation or security of the website
• Upload or transmit malicious code, spam, or harmful material
• Use the website for fraudulent or misleading purposes

We reserve the right to suspend or terminate access to users who violate these Terms.

2. Services

Starplex Auto Glass provides automotive services including, but not limited to:

• Auto glass repair and replacement
• Related automotive services

All services are subject to availability and may change without notice.

Quotes provided through the website, phone, email, or social media are estimates only and may vary upon inspection of the vehicle.

Services may be performed at our location or through mobile service appointments at customer-requested locations.

3. Appointments and Payments

Appointments may require deposits depending on the requested service.

You agree to provide accurate billing and contact information. Failure to pay for services may result in cancellation of appointments or refusal of future services.

Accepted payment methods may include cash, credit/debit cards, electronic payments, or financing options if available.

4. Cancellations and Refunds

Customers are encouraged to provide advance notice to cancel or reschedule appointments whenever possible.

Deposits may be non-refundable unless otherwise stated.

Refunds for completed services are issued solely at the discretion of Starplex Auto Glass. Warranty claims, if applicable, must follow our warranty inspection process.

5. Warranty Disclaimer

Any warranties provided for window tint, auto glass, or related services are limited to the specific warranty terms given at the time of service.

Warranty coverage does not apply to:

• Customer misuse or neglect
• Damage caused by accidents or third parties
• Improper care after installation
• Normal wear and tear

Except where prohibited by law, all services are provided “as is” and without additional warranties of any kind.

6. Intellectual Property

All content on this website, including logos, text, graphics, photos, videos, branding, and design elements, is the property of Starplex Auto Glass and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Starplex Auto Glass shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Use of this website
• Inability to access the website
• Service delays or interruptions
• Errors or inaccuracies on the website
• Vehicle-related damages beyond the scope of our direct work

Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

8. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of information as described in the Privacy Policy.

10. SMS Communications and Consent

By providing your mobile phone number to Starplex Auto Glass through our website, forms, scheduling system, or customer service channels, you consent to receive SMS text messages from us.

These messages may include:

• Appointment reminders and confirmations
• Service updates and notifications
• Customer support communications
• Estimate and quote follow-ups
• Billing notifications
• Promotional offers and marketing messages

Message frequency may vary, but customers generally receive no more than 4–5 messages per service request or interaction.

Message and data rates may apply depending on your mobile carrier plan.

You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly. To stop marketing messages only, reply STOP MKT.

Consent to receive SMS messages is not a condition of purchase.

We do not sell or share your mobile information with third parties or affiliates for marketing purposes.

11. Privacy of Customer Information

Starplex Auto Glass respects your privacy and is committed to protecting customer information. Information collected through the website may include:

• Name
• Phone number
• Email address
• Vehicle information
• Appointment details

We use this information solely for providing services, customer support, scheduling, billing, and communication purposes.

We implement reasonable safeguards to protect submitted information.

We do not sell, rent, or share customer information, including mobile phone numbers, with third parties or affiliates for marketing purposes.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the courts located in Florida.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:
Starplex Auto Glass
Operated by Kartoxa LLC
1365 Haines St, Jacksonville, FL 32206
Email: support@starplexautoglass.com
Website: https://starplexautoglass.com